Carefree is committed to the health and well-being of our team members, partners, and loyal customers during these unprecedented times, as everyone faces new challenges and adapts to the situation we are facing today.
Please know that at our facilities, we are taking all the CDC-recommended steps in our corporate office, manufacturing and warehouse facilities. These include social distancing, along with other best practices to help protect and support our production teams and you, our valued customers.
Our teams are working overtime to produce and ship every customized sun and shade product to you, our customers in the US, Canada and around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 weeks of additional time for specialty orders to be produced and shipped during this extraordinary time. Likewise we are experiencing a significant increase in our call volumes, so we apologize in advance for longer than usual hold times and delayed return of email correspondence.
Thank you-not only for your business, but for your patience! Our teams here at Carefree sincerely thank you and wish you and your family safe travels and health.